About Us
Founded by Mary Channer in 1972, Finders Keepers has grown to become the leading property rental company in Oxfordshire and surrounding counties.
- Twice winner NAEA Best UK Letting agent
- Seven Offices
- Over thirty years of growth
- Over 80 Staff
- More than 3000 properties let and managed each year
Our success has been built on 5 principles: the best staff - the best training; honesty and integrity; maximising income; strong property management; reinventing renting.
The Best Staff - The Best Training
Our staff are our business. We were the first UK estate agency to gain Investors in People status. Our industry-leading training program is designed by Philip Channer, a Finders Keepers Director and management consultant with 30 years' experience advising FTSE 100 companies.
Honesty and Integrity
These qualities are rare in the property business, but our success stems from our honest approach. We believe in long-term client relationships, not short-term gains. Our clients value our integrity - many have been with us for over 10 years.
Maximising Income
Maximum rental income comes from consistently well-let properties with no void periods. Our core skill is knowing the 'biting point' where price meets demand:
- Over-quote the rent and the property sits empty
- Under-quote and income is decreased
The results:
- We let over 3000 properties a year
- 90% of our properties are let within 4 weeks
- Rents of £2000 are common in our best properties
Strong Property Management
Since 1972 we have evolved new standards of property management in Oxford and the surrounding areas.
Property management is not glamorous, yet our willingness to roll up our sleeves and solve problems has been fundamental to our progress.
There are no short-cuts in delivering good service to landlords and tenants:
- We recruit the best property managers and instill each with over 30 years of experience
- Our property managers use their initiative to solve problems quickly
- We only use tried-and-tested contractors.
- We work hard and we work smart
Reinventing Renting
A service company is only as good as the service it provides. Our market firsts include:
- First Investors in People status
- First different levels of management service
- First updated landlord guides
- First dedicated building division
- First interior design and contract furnishing division
- First website with particulars to download (www.finders.co.uk)
- First colour advertising in Oxford Times
- First Internet cafe-style office
- First website with map-based search facility (www.finders.co.uk)